1. Introduction

Welcome to Watch Dental. By accessing our website and using our services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. About Us

Watch Dental is a professional dental practice located at 2 Manor Rd, Newcastle upon Tyne NE7 7XS

We provide high-quality dental care, including general dentistry, cosmetic treatments, and emergency care.

3. Appointments & Cancellations

•Patients are responsible for attending scheduled appointments on time.

•If you need to cancel or reschedule, we require at least 24 hours’ notice. Late cancellations or missed appointments may be subject to a charge.

•In case of repeated missed appointments, we reserve the right to refuse further bookings.

4. Payment & Fees

•Fees for treatments must be paid at the time of service unless otherwise agreed.

•We accept cash, credit/debit cards, and other approved payment methods.

•Certain treatments require a deposit, which may be non-refundable if the appointment is missed without notice.

•A full price list is available upon request or on our Price List page.

5. Treatment Plans & Consent

•Before undergoing treatment, you will be provided with a treatment plan, outlining the procedures and costs.

•It is the patient’s responsibility to understand and consent to the treatment before proceeding.

•Treatment plans are estimates and subject to change if additional work is required.

6. Emergency Dental Care

•We offer emergency dental services, subject to availability.

•If you require urgent care, please contact us as soon as possible for the earliest available appointment.

7. Patient Responsibilities

•Provide accurate and up-to-date medical history, including any changes in health or medication.

•Follow post-treatment care instructions provided by the dentist.

•Treat our staff and other patients with respect. Any abusive or inappropriate behaviour will not be tolerated.

8. Complaints Procedure

•We strive to provide excellent care, but if you are dissatisfied with our service, please contact us directly.

•Complaints should be addressed in writing or via email. We will respond promptly and aim to resolve any concerns professionally. More details.

9. Data Protection & Privacy

•We adhere to the UK GDPR and Data Protection Act 2018.

•Any personal information collected is securely stored and used only for treatment and administrative purposes.

•Please refer to our Privacy Policy for full details on data handling.

10. Liability Disclaimer

•While we strive to provide the highest standard of care, we are not responsible for any loss, damage, or complications arising from treatments beyond our control.

•Patients must follow post-treatment instructions to ensure optimal recovery.

11. Website Use & Content

•The content on our website is for informational purposes only and should not be considered medical advice.

•We make every effort to ensure accuracy but do not guarantee that all information is up to date.

•External links on our website are provided for convenience. We are not responsible for third-party content.

12. Changes to Terms & Conditions

We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on our website, and continued use of our services will be considered acceptance of the revised terms.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📍 Address: 2 Manor Rd, Newcastle upon Tyne NE7 7XS

📞 Phone: 01912661487

✉️ Email: info@watchdental.co.uk